Shoei33 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, and safeguard your information on the shoei33.win platform.
Shoei33 takes our responsibility to protect the privacy and data security of every member seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains in detail how we handle the personal information you share with us when using the shoei33.win platform.
By registering and using the shoei33 platform, you agree to the terms of this Privacy Policy. Please read this document carefully as it outlines your rights and explains how we manage your data. If you do not agree with any part of this policy, please stop using the platform and contact our team to delete your account.
This policy applies to all shoei33 platform users regardless of how they access it — whether via a web browser on a desktop, smartphone, or tablet, or through the downloadable shoei33 mobile app. Every interaction you have with our platform is subject to this policy.
To provide a secure, personalised, and high-quality service to every member, shoei33 collects several categories of personal data. We only collect information that is strictly necessary and never request data beyond what is required to operate the platform.
When you open an account at shoei33, we collect the following basic information to verify your identity and provide access to the platform:
As a responsible platform, shoei33 conducts a Know Your Customer (KYC) process that meets industry standards. Documents that may be requested include a copy of your identity card or passport, proof of current address such as a utility bill or bank statement, and a selfie holding your identification document for further verification. These documents are stored with high-level encryption and accessed only by authorised compliance personnel.
To process deposits and withdrawals, we retain necessary information such as bank name, bank account number (last 4 digits only), e-wallet name, and registered phone number. shoei33 does not store full credit or debit card numbers — all card data is processed directly by PCI-DSS certified third-party payment processors.
We automatically collect technical data when you access the platform to ensure optimal performance and security:
| Data Type | Example | Purpose |
|---|---|---|
| IP Address | 192.168.x.x | Security & fraud detection |
| Device information | OS type, phone model | Display optimisation |
| Browser data | Chrome v124, Safari | Technical compatibility |
| Game history | Date, time, game type | Support & fair audit |
| Transaction logs | Deposits, withdrawals | Legal compliance |
| Cookie data | Login sessions, preferences | User experience |
Shoei33 uses your personal data only for legitimate purposes as stated below. We do not use your data for any other purpose without obtaining your consent first.
Shoei33 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is only shared in limited and necessary situations, as described below.
We partner with carefully selected third-party service providers to operate our platform. These include PCI-DSS certified payment processors, licensed gaming software providers, identity verification and KYC services, and secure cloud infrastructure providers. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by shoei33.
Shoei33 may be required to disclose your data to legitimate authorities when mandated by Malaysian law, a valid court order, or a request from a law enforcement agency with jurisdiction. In such situations, we will notify you in advance unless doing so is prohibited by law or court order.
Shoei33 continuously invests in advanced security infrastructure to keep your personal data protected at all times. Our approach to data security is multi-layered — we do not rely on any single mechanism alone.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. Should a data breach affecting your information occur, we are committed to notifying you within 72 hours of becoming aware of the incident, in line with industry best practices.
Shoei33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
As a data subject under Malaysia's PDPA, you have specific rights regarding your personal data held by shoei33. We fully respect these rights and provide straightforward mechanisms for you to exercise them.
To exercise any of the rights below, contact our privacy team at [email protected] with your username, registered email, and the specific right you wish to invoke. We will process your request within 21 business days.
Shoei33 retains your personal data for as long as your account is active and for the required period after account closure to fulfil legal and regulatory obligations. Generally, financial transaction records are kept for a minimum of 7 years in line with Malaysian anti-money laundering legislation.
Once the required retention period has ended, your data will be securely deleted using methods that make it unrecoverable. You may request the deletion of your account and data at any time, subject to applicable legal retention obligations.
Shoei33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Whenever we make significant changes, we will notify you via your registered email or in-account notification at least 14 days before the changes take effect.
The latest version of the Privacy Policy is always available on this page with a clear update date. Continued use of the shoei33 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our privacy team. We are committed to addressing every enquiry seriously and within the specified timeframe.
As a shoei33 member, you have full rights over your personal data. The following rights are guaranteed to you.
You have the right to request a copy of all personal data we hold about you at any time.
You can request correction of any inaccurate or incomplete data in your account.
You can request the deletion of your personal data, subject to legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
You can request that we restrict the processing of your data under certain valid circumstances.
Shoei33 builds trust through concrete actions, not just promises. Here is how we protect your privacy every day.
All personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Shoei33 operates in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your legal rights are always respected and protected.
Our security infrastructure and privacy practices are regularly assessed by accredited independent audit firms to ensure the highest standards are maintained.
Shoei33 has never sold, rented, or traded member personal data to any third party for commercial purposes — this is our absolute guarantee.
Should any security incident affecting your data occur, we are committed to notifying you within 72 hours, in line with international best practices.
You have full control over your data through easy-to-use account settings — from communication preferences to data deletion requests.
Shoei33 ensures your privacy is protected at every step. Register today and enjoy a safe, fair, and responsible online entertainment experience alongside thousands of members across Malaysia.